Ubiquiti Technical Trainer & Pre-Sales Solution Specialist

Purpose of the Role

The Ubiquiti Technical Trainer & Pre-Sales Solution Specialist plays a key role in driving technical excellence and solution adoption across the reseller and installer network. This dual-function role combines hands-on product expertise, technical enablement, and pre-sales solution design, ensuring partners are confident and capable in delivering Ubiquiti deployments across networking, security, surveillance, and communication product ranges.

Key Responsibilities

Training & Enablement

• Design, develop, and deliver engaging technical training sessions, webinars, and workshops.
• Create and maintain training materials, including slide decks, lab guides, and demonstration environments.
• Conduct certification sessions and technical onboarding for resellers and installers.
• Track training attendance, feedback, and performance to measure engagement and capability growth.

Pre-Sales & Solution Design

• Provide technical consultation to sales teams and partners during the pre-sales process.
• Design and validate Ubiquiti network, surveillance, access control, voip (and more), solutions that meet customer requirements.
• Assist partners with proof-of-concept setups, demos, and system configuration recommendations.
• Prepare technical documentation, network designs, and solution diagrams to support proposals.

Technical Evangelism

• Stay up to date with Ubiquiti product updates, firmware releases, and new technologies.
• Represent the company and brand in webinars, trade shows, and community events.
• Act as a technical liaison between Ubiquiti and local partners, communicating field feedback effectively.
• Produce technical content such as “how-to” videos, blogs, and setup guides.

Key Skills & Qualifications

Technical Skills

• Strong understanding of networking fundamentals (Layer 2/3 switching, routing, VLANs, VPNs, etc.)
• Experience with Ubiquiti UniFi Products & Platforms.
• Familiarity with wireless design, IP surveillance, VoIP, and security principles.
• Proficient in network design tools.

Professional Skills

• Excellent communication and presentation skills, both in-person and online.
• Strong problem-solving and analytical ability.
• Ability to translate technical complexity into clear, understandable explanations.
• Comfortable leading both large groups and one-on-one sessions.
• Comfortable presenting for video content.

Preferred Experience

• Previous experience in a pre-sales engineering, system integrator, or technical training role.
• Ubiquiti certifications.
• Experience working with distributors, MSPs, or IT resellers.
• Basic proficiency in video editing software & online video platforms.