About LEADER

LEADER Computers is one of Australia’s leading trade-only IT distributors, partnering with thousands of reseller businesses across ANZ. Our Cloud business unit is one of our fastest-growing — helping partners build profitable, recurring-revenue cloud practices across Microsoft and a broad portfolio of leading SaaS vendors.

We’re not box-shifters — we win by giving our partners expert technical guidance that helps them specify, quote, deploy and support with confidence.

About the Role

LEADER Computers | Adelaide, SA | Full-time, Onsite | CLOUD / IT Distribution Team

The Solutions Engineer is the technical backbone of LEADER’s Cloud business. It’s a genuinely hands-on role: you’ll own complex technical escalations across Microsoft Azure, Microsoft 365 and our broader SaaS vendor portfolio, while leading partner and internal enablement — presenting, hosting webinars and delivering structured training that builds real capability.

Working closely with the Cloud Business Manager and Cloud PDMs, you’ll be a trusted advisor and an educator in equal measure — someone who loves solving hard technical problems, enjoys teaching others, and is open to driving initiatives that scale the team’s reach.

What You’ll Do

• Own technical escalations — Act as the senior escalation point for complex Azure, Microsoft 365 and SaaS technical issues from resellers and internal teams; triage, diagnose and resolve, coordinating vendor escalations (Microsoft ASFP support, vendor support agreements) through to resolution.
• Present, host & train — Design and deliver 5 webinars / Ask Me Anything (AMA) sessions per week, based on selected required topics across the SaaS vendor portfolio, plus accreditation workshops and 1:1 / 1-to-many training on Azure, Microsoft 365 and vendor SaaS solutions — building product capability and selling confidence across the sales team and reseller partners.
• Hands-on technical delivery — Build and maintain demo environments, deliver proofs of concept, demo the Azure portal and SaaS platforms, and architect cost-optimised solutions in response to RFQs and POCs.
• Drive initiatives — Identify and lead technical enablement initiatives — Azure security labs, “how-to” series, automation, internal SOPs and FAQs — that lift partner capability and scale the Cloud team’s impact.
• Vendor & product enablement — Stay current and certified across Microsoft and key SaaS vendor lines; maintain regular cadence with Microsoft PTS and vendor technical contacts; and act as the technical bridge between vendors, distribution and resellers.
• Support & partner success — Provide responsive Level 1–Level 3 technical support during business hours, manage support tickets and SLAs, resolve issues, and feed partner insights back into the business.

 

Areas You’ll Cover

Microsoft Azure (architecture, cost optimisation, security, migration) • Microsoft 365 • Cloud security & backup • SaaS platforms across the vendor portfolio • Automation & scripting (PowerShell, Python) • Presales solution design • Partner enablement & training

 What Success Looks Like

• A consistent cadence of 5 webinars / AMA sessions delivered each week across the required SaaS vendor portfolio topics, scoring 4/5 or higher on satisfaction
• Escalations and support requests resolved within agreed SLAs (e.g. 4 business-hour first response)
• A regular cadence of enablement delivered — security labs, certified training and partner demos
• Growing partner technical capability, certifications and solution attach across the reseller base
• Self-driven initiatives launched and adopted across the Cloud team

 

About You | Essential Experience

• Proven Level 2/3 technical support or senior technical / presales experience, with strong Microsoft 365 and Azure expertise
• Microsoft certifications at an intermediate to advanced level.
• Confident presenting and training — in person and via webinar
• A natural communicator who can translate complex technology into clear, commercial language for technical and non-technical audiences
• Hands-on, proactive and open to driving initiatives without waiting for direction — a genuine “finisher”
• Scripting and automation (PowerShell, Python) and familiarity with the broader SaaS ecosystem highly regarded
• Relevant certifications (e.g. Azure Administrator or Architect, Microsoft 365) — or the drive to obtain them quickly

Our Values

We’re looking for someone who brings a positive attitude, integrity, and ownership to everything they do — a proactive problem-solver who follows through, communicates clearly, commits to continuous learning, and helps make LEADER a great place to work.

What We Offer | Benefits

• A pivotal, high-visibility role with direct impact on partner and business outcomes
• Exposure to leading global cloud and SaaS vendor technologies and ongoing certification opportunities
• Paid training and certifications, structured coaching and regular check-ins
• Attractive incentives, special staff-buy pricing on 10,000+ IT products, and genuine career development
• A supportive, collaborative team culture that celebrates wins together

 

Ready to make an impact

If this sounds like the role you’ve been seeking, please click APPLY and submit your resume along with a cover letter outlining why you are the right candidate for this role.

You must be an Australian citizen or permanent resident to apply. LEADER is an inclusive employer and welcomes diversity and inclusion in all its forms.

This position is subject to personality criteria testing, an A Player Agreement, reference checks, and a thorough recruitment process.

Please complete your research: https://web.leadersystems.com.au/

The Opportunity  

Join a fast-growing national organisation at LEADER. We are an Australian-owned business where decisions are made locally and efficiently, backed by a strong understanding of the Australian channel. 

This is a high-impact sales role focused on both winning new business and expanding existing enterprise accounts. It is an opportunity designed for a true hunter — someone driven by success, energised by new conversations, and motivated by uncovering new opportunities. 

In this role, you will play a key part in aggressively growing Ubiquiti’s footprint across Enterprise Networking, Surveillance, and Access Control through strategic channel partner recruitment, activation, and development. 

What you’ll bring: 

You are a driven and commercially minded sales professional with a true hunter mentality — someone who thrives on generating new leads, building strong pipelines, and creating momentum through proactive business development. 

Highly organised and energised by challenges, you can confidently manage multiple active partner opportunities simultaneously while maintaining a strong focus on results. You are a compelling communicator, comfortable engaging with customers both over the phone and in person, with the ability to clearly articulate value and build strong relationships. 

Deeply competitive and motivated to succeed, you continuously build your understanding of the market, competitors, and how to position winning solutions. You are self-driven, autonomous, and consistently deliver outcomes in fast-paced environments. 

In addition, you bring strong communication, presentation, analytical, and problem-solving skills, with the ability to simplify technical concepts into clear and practical solutions. You also have demonstrated experience acquiring new customers through networking, calls, meetings, and industry events, along with a solid understanding of the IT industry and channel landscape. 

Key Responsibilities: 

Partner Acquisition & Pipeline Growth 

• Recruit a minimum of 30 new active reseller/integrator partners per month across target verticals.  

• Conduct 30–50 outbound calls per day to prospect, qualify, and convert new channel partners.  

• Maintain a dynamic, well-managed pipeline of prospects at all times, always knowing your next 10 conversations.  

• Identify and target system integrators, IT resellers, and AV/security installers who are not yet transacting.  

• Develop and execute territory attack plans focused on Enterprise Networking, Surveillance, and Access Control.  

• Rigorously track all prospecting activity, touchpoints, and conversion rates.  

 

In-House Market Share Growth 

• Drive greater wallet share within new partners by identifying barriers preventing them from moving to Ubiquiti if they currently sell competing brands.  

• Work closely with the local sales team and branch managers to drive significant growth.  

• Conduct business reviews with new partners to identify displacement and co-sell opportunities.  

• Position Ubiquiti full-stack and campus solutions as the brand of choice. 

• Identify competitive positioning and key strengths of competing brands, and develop targeted displacement strategies.  

• Collaborate with technical pre-sales teams to deliver solution-led value propositions that win business.  

Relationship & Territory Management 

• Become the trusted point of contact for partners by handling requests quickly, driving action, and making the process easy for the partner.  

• Maintain a structured cadence of calls, meetings, and site visits with top-tier and high-potential partners.  

• Represent Ubiquiti at industry events, expos, and partner days.  

• Escalate partner issues promptly and take ownership of resolutions so partners always feel supported and heard.  

• Collaborate cross-functionally with marketing, technical support, and product teams.  

Preferred Experience: 

• Proven B2B sales experience, with a track record of exceeding new business targets.  

• Experience in one or more of the following: enterprise networking, wireless, security & firewalls, IP surveillance, or access control.  

• Familiarity with leading brands in the ecosystem, including:  

• Networking & wireless: Ubiquiti, Cisco, Aruba, HPE, Ruckus.  

• Security & firewalls: Fortinet, Palo Alto, SonicWall, WatchGuard.  

• Surveillance: Hikvision, Dahua, Axis, Bosch, Milestone, Genetec.  

• Access control: Salto, 2N, Suprema, HID, Gallagher, ICT.  

• Experience working with distributors, MSPs, or IT resellers.  

• Ideal background: electrical wholesaler.  

Benefits: 

• Competitive base salary with commission potential 

• Clear career progression opportunities within a fast-growing national business 

• Ongoing training, professional development, and leadership pathways to support your long-term success 

• The opportunity to work with industry-leading vendors and cutting-edge enterprise technologies 

• Exposure to innovative networking and security solutions across Enterprise Networking, Surveillance, and Access Control 

• Opportunities to attend industry events, conferences, and partner engagements 

• A dynamic and growth-focused environment where high performance is recognised and rewarded 

About Us:

Leader is Australia’s largest Australian-owned PC Manufacturer and the country’s fastest-growing IT Distributor, with revenues exceeding $900 Million and a team of over 250 employees nationwide. As a national IT distributor, we have established headquarters in the heart of Adelaide CBD and possess warehouse, sales, service, and PC production facilities in five major cities, including Sydney, Melbourne, Adelaide, Brisbane, and Perth.

What’s Great About Working for Leader?

At Leader, we pride ourselves on maintaining a happy, respectful, and positive work culture that fosters personal and professional growth. Joining our team offers you the following benefits:

1. Career Growth: We provide ample opportunities for career development and advancement within the organization.
2. Training and Certifications: We offer paid training programs and certifications to enhance your skills and expertise.
3. Sales Incentives: Enjoy attractive sales incentives and monthly commissions to reward your achievements.
4. Staff Benefits: Benefit from special staff-buy pricing on over 10,000 IT products.

What We’re Looking For

• Experience in sales training, sales enablement, inside sales, partner management, or a commercial-facing role
• Comfortable with high outbound engagement and structured partner interaction
• Strong presentation and facilitation skills for workshops, webinars, and live demos
• Experience using AI tools, automation, or GPT-based platforms for business applications such as:
  • Reporting and analysis
  • Workflow automation
  • Streamlining communications
  • Content editing, proofing, and publishing
• Commercial mindset — you understand enablement exists to drive revenue outcomes
• Confident communicator who can engage effectively with sales teams, partners, and stakeholders
• Highly organised, energetic, and comfortable working to clear activity expectations
• Exposure to endpoint devices, modern workplace solutions, or AI-enabled PCs is highly regarded

What You’ll Be Doing

• Drive monthly revenue targets through structured partner enablement and activation initiatives
• Proactively engage reseller partners through regular outbound activity (50+ calls per day) to identify, progress, and support sales opportunities
• Conduct monthly 1:1 enablement check-ins with each Account Manager to review:
  • Active opportunities and pipeline
  • Partner conversations and objections
  • Field feedback and enablement gaps
• Deliver structured enablement activities, including:
  • 1x in-person partner workshop per week
  • 4x online webinar per week
• Conduct live, hands-on demonstrations of AI-ready laptops and desktops, targeting 5 in-person demos per week, clearly articulating:
  • AI capabilities and productivity benefits
  • Performance and use-case differentiation
  • Commercial value for business customers
• Lead partner education around AI-enabled endpoint devices, translating technical capability into practical, saleable outcomes
• Develop and deliver sales enablement programs that improve partner confidence, engagement, and conversion
• Create practical enablement assets including training guides, sales tools, and supporting content
• Leverage sales knowledge of AI tools and automation (including GPT-based platforms) to:
  • Streamline reporting and workflows
  • Improve internal and partner communications
  • Support content creation, editing, proofing, and publishing across social, PR, and news updates
• Gather partner and field feedback to continuously refine messaging, positioning, and enablement effectiveness
• Collaborate closely with sales, marketing, and product teams to ensure aligned execution and consistent partner messaging
• Track enablement activity, engagement, and revenue impact to continuously optimise performance

---

Why Join Leader?

• High-impact role supporting AI adoption at the endpoint
• Direct influence on partner success and revenue growth
• Strong collaboration across sales, marketing, and product teams
• Fast-moving, commercially focused environment
• Australian-owned organisation

About LEADER

LEADER Computers is one of Australia’s leading trade-only IT distributors, partnering with thousands of reseller businesses across ANZ. Our Cloud business unit is one of our fastest-growing — helping partners build profitable, recurring-revenue cloud practices across Microsoft and a broad portfolio of leading SaaS vendors.

About the Role

LEADER Computers | Adelaide, SA | Full-time, Onsite | CLOUD/ IT Distribution

The SaaS Product Manager drives the growth and management of LEADER’s SaaS portfolio — 10+ vendors spanning our full SaaS offering. It’s a creative, commercially minded role focused on building complementary solution bundles, accelerating recurring-revenue growth, and owning vendor relationships, programs and go-to-market end to end.

You’ll be central to scaling LEADER’s SaaS business: identifying offerings that complement each other and our Microsoft Cloud stack, packaging them into compelling propositions, and working creatively across sales, marketing, operations and vendors to deliver predictable, measurable growth.

Key Responsibilities

• Grow the SaaS portfolio — Own the growth and commercial management of 10+ SaaS vendors; identify, onboard and ramp new SaaS offerings that complement the existing portfolio and the Microsoft Cloud stack.
• Drive vendor management — Manage vendor relationships end to end — programs, incentives, MDF / co-op funding, rate cards, quarterly business reviews and forward funding — maximising vendor program ROI.
• Build complementary solutions & bundles — Work creatively to package SaaS offerings into complementary cross-sell and upsell bundles that increase attach rates and grow partner wallet share.
• Drive growth campaigns & GTM — Partner with marketing, sales and vendors on integrated campaigns, lead nurturing and enablement that convert pipeline and grow recurring revenue.
• Enable sales & partners — Equip the sales team and resellers with positioning, training and tools across the full SaaS portfolio, and coordinate vendor-specific events and enablement.
• Reporting & insight — Track portfolio performance, vendor ROI, attach rates and recurring revenue; forecast and report outcomes to the Cloud Business Manager.

What Success Looks Like

• Strong, sustained year-on-year growth across the SaaS vendor portfolioand recurring revenue
• 10+ SaaS vendors actively managed, with new complementary offerings launched and ramped
• Vendor funding secured, managed and fully acquitted; vendor programs and incentives fully utilised
• Growing cross-sell and solution attach rates across the partner base
• A scalable SaaS go-to-market playbook adopted across sales, operations and marketing

About You

You are a commercially minded product, vendor or portfolio manager with hands-on experience in the SaaS or cloud channel. You are creative and growth-focused — you enjoy building bundles, campaigns and new propositions, and you take ownership of revenue, pipeline growth and return on investment.

You will bring strong vendor relationship and program management skills, ideally including MDF or co-op funding programs, and you’re a confident multitasker and finisher who sees projects through. Familiarity with the Microsoft cloud ecosystem (Azure and Microsoft 365) and a broad range of SaaS platforms would be highly regarded. Above all, you’re an excellent communicator who enjoys collaborating across sales, marketing and operations to achieve shared goals.

Our Values

We’re looking for someone who brings a positive attitude, integrity, and ownership to everything they do — a proactive problem-solver who follows through, communicates clearly, commits to continuous learning, and helps make LEADER a great place to work.

What We Offer | Benefits

• A pivotal, high-visibility role with direct impact on partner and business outcomes
• Exposure to leading global cloud and SaaS vendor technologies and ongoing certification opportunities
• Paid training and certifications, structured coaching and regular check-ins
• Attractive incentives, special staff-buy pricing on 10,000+ IT products, and genuine career development
• A supportive, collaborative team culture that celebrates wins together

Ready to make an impact

If this sounds like the role you’ve been seeking, please click APPLY and submit your resume along with a cover letter outlining why you are the right candidate for this role.

You must be an Australian citizen or permanent resident to apply. LEADER is an inclusive employer and welcomes diversity and inclusion in all its forms.

This position is subject to personality criteria testing, an A Player Agreement, reference checks, and a thorough recruitment process.

Please complete your research: https://web.leadersystems.com.au/

The Opportunity  

Join a fast-growing national organisation at LEADER. We are an Australian-owned business where decisions are made locally and efficiently, backed by a strong understanding of the Australian channel. 

This is a high-impact sales role focused on both winning new business and expanding existing enterprise accounts. It is an opportunity designed for a true hunter — someone driven by success, energised by new conversations, and motivated by uncovering new opportunities. 

In this role, you will play a key part in aggressively growing Ubiquiti’s footprint across Enterprise Networking, Surveillance, and Access Control through strategic channel partner recruitment, activation, and development. 

What you’ll bring: 

You are a driven and commercially minded sales professional with a true hunter mentality — someone who thrives on generating new leads, building strong pipelines, and creating momentum through proactive business development. 

Highly organised and energised by challenges, you can confidently manage multiple active partner opportunities simultaneously while maintaining a strong focus on results. You are a compelling communicator, comfortable engaging with customers both over the phone and in person, with the ability to clearly articulate value and build strong relationships. 

Deeply competitive and motivated to succeed, you continuously build your understanding of the market, competitors, and how to position winning solutions. You are self-driven, autonomous, and consistently deliver outcomes in fast-paced environments. 

In addition, you bring strong communication, presentation, analytical, and problem-solving skills, with the ability to simplify technical concepts into clear and practical solutions. You also have demonstrated experience acquiring new customers through networking, calls, meetings, and industry events, along with a solid understanding of the IT industry and channel landscape. 

Key Responsibilities: 

Partner Acquisition & Pipeline Growth 

• Recruit a minimum of 30 new active reseller/integrator partners per month across target verticals.  

• Conduct 30–50 outbound calls per day to prospect, qualify, and convert new channel partners.  

• Maintain a dynamic, well-managed pipeline of prospects at all times, always knowing your next 10 conversations.  

• Identify and target system integrators, IT resellers, and AV/security installers who are not yet transacting.  

• Develop and execute territory attack plans focused on Enterprise Networking, Surveillance, and Access Control.  

• Rigorously track all prospecting activity, touchpoints, and conversion rates.  

 

In-House Market Share Growth 

• Drive greater wallet share within new partners by identifying barriers preventing them from moving to Ubiquiti if they currently sell competing brands.  

• Work closely with the local sales team and branch managers to drive significant growth.  

• Conduct business reviews with new partners to identify displacement and co-sell opportunities.  

• Position Ubiquiti full-stack and campus solutions as the brand of choice. 

• Identify competitive positioning and key strengths of competing brands, and develop targeted displacement strategies.  

• Collaborate with technical pre-sales teams to deliver solution-led value propositions that win business.  

Relationship & Territory Management 

• Become the trusted point of contact for partners by handling requests quickly, driving action, and making the process easy for the partner.  

• Maintain a structured cadence of calls, meetings, and site visits with top-tier and high-potential partners.  

• Represent Ubiquiti at industry events, expos, and partner days.  

• Escalate partner issues promptly and take ownership of resolutions so partners always feel supported and heard.  

• Collaborate cross-functionally with marketing, technical support, and product teams.  

Preferred Experience: 

• Proven B2B sales experience, with a track record of exceeding new business targets.  

• Experience in one or more of the following: enterprise networking, wireless, security & firewalls, IP surveillance, or access control.  

• Familiarity with leading brands in the ecosystem, including:  

• Networking & wireless: Ubiquiti, Cisco, Aruba, HPE, Ruckus.  

• Security & firewalls: Fortinet, Palo Alto, SonicWall, WatchGuard.  

• Surveillance: Hikvision, Dahua, Axis, Bosch, Milestone, Genetec.  

• Access control: Salto, 2N, Suprema, HID, Gallagher, ICT.  

• Experience working with distributors, MSPs, or IT resellers.  

• Ideal background: electrical wholesaler.  

Benefits: 

• Competitive base salary with commission potential 

• Clear career progression opportunities within a fast-growing national business 

• Ongoing training, professional development, and leadership pathways to support your long-term success 

• The opportunity to work with industry-leading vendors and cutting-edge enterprise technologies 

• Exposure to innovative networking and security solutions across Enterprise Networking, Surveillance, and Access Control 

• Opportunities to attend industry events, conferences, and partner engagements 

• A dynamic and growth-focused environment where high performance is recognised and rewarded