Purpose of the Role
The Ubiquiti Technical Trainer & Pre-Sales Solution Specialist plays a key role in driving technical solution adoption across the reseller and installer network. This dual-function role combines hands-on product expertise, technical enablement, and pre-sales solution design, ensuring partners are confident and capable in delivering deployments across networking, security, surveillance, and communication product ranges.

Key Skills & Qualifications

Technical Skills
Understanding of networking fundamentals (Layer 2/3 switching, routing, VLANs, VPNs, etc.)
Familiarity with wireless design, IP surveillance, VoIP, and security principles.
Proficient in network design tools.
Passion for technology

Professional Skills
Excellent communication and presentation skills, both in-person and online.
Strong problem-solving and analytical ability.
Ability to translate technical complexity into clear, understandable explanations.
Comfortable leading both large groups and one-on-one sessions.
Comfortable presenting for video content.

Preferred Experience
Previous experience in a pre-sales engineering, system integrator, or technical training role.
Ubiquiti certifications, Experience with Ubiquiti UniFi Products & Platforms.
Experience working with distributors, MSPs, or IT resellers.

Key Responsibilities

Training & Enablement
Design, develop, and deliver engaging technical training sessions, webinars, and workshops.
Create and maintain training materials, including slide decks, lab guides, and demonstration environments.
Conduct certification sessions and technical onboarding for resellers and installers.
Track training attendance, feedback, and performance to measure engagement and capability growth.

Pre-Sales & Solution Design
Provide technical consultation to sales teams and partners during the pre-sales process.
Design and validate Ubiquiti network, surveillance, access control, voip (and more), solutions that meet customer requirements.
Assist partners with proof-of-concept setups, demos, and system configuration recommendations.
Prepare technical documentation, network designs, and solution diagrams to support proposals.

Technical Evangelism
Stay up to date with Ubiquiti product updates, firmware releases, and new technologies.
Represent the company and brand in webinars, trade shows, and community events.
Act as a technical liaison between Ubiquiti and local partners, communicating field feedback effectively.
Produce technical content such as “how-to” videos, blogs, and setup guides.