The Role

Key responsibilities will include:

* Managing reception desk
* Answering phones
* Greeting and assisting customers
* Drive innovation and efficiency of processes with the team
* Customer account receipting
* Applying customers payments to invoices
* Preparation of statements for customers
* Customer account reconciliations
* Solving customer issues

To be successful in this role you will have:

* Previous experience in a similar type role.
* You must have good computer literacy including Excel.
* Excellent verbal, written, negotiation and relationship building skills.
* A high level of attention to detail and numeric accuracy.
* Strong time management and multi-tasking abilities.
* A high level of accountability and ownership.
* A high level of initiative, pro-activeness and positive attitude.
* A great work ethic with a can-do attitude and a strong customer services focus.