We’re looking for a friendly, organised, and proactive Office Administrator to join our team and help keep our operations running smoothly. This role is perfect for someone who enjoys variety, takes pride in creating a welcoming environment, and loves being the go‑to person who keeps everything on track. Hours are Monday-Friday 9am-2.30pm

You’ll be working closely with Service Manager and supporting both our customers and internal teams.

 About Us

Leader is Australia’s largest PC manufacturer and one of the fastest-growing national IT distributors. We’re proudly 100% Australian-owned and have represented global powerhouses like Microsoft, Lenovo, Ubiquiti, Yealink and APC for over 25 years.

With distribution centres in Sydney, Melbourne, Brisbane, Adelaide and Perth — and over 200 staff nationwide — we operate at the forefront of innovation, speed and a culture that celebrates effort and results.

What You’ll Be Doing

• Front‑of‑house customer service including walk‑in enquiries, pickup orders, RA returns, and EFTPOS payments.
• Processing price adjustments for Account Managers.
• Receipting TI’s and vendor purchases after verification by the Receiving team.
• Investigating and correcting transfer discrepancies to ensure accurate stock movement.
• Assigning connotes for Capital deliveries in BUS twice daily.
• Completing and emailing SLA/overseas forms for international customers.
• Processing credits for cancelled orders (with stock checks completed by warehouse staff).
• Providing PODs to customers when required.
• Maintaining office amenities including coffee, tea, milk, and customer treats.
• Keeping the office tidy, organised, and presentable at all times.
• Preparing the training room and organising refreshments for customer training sessions.

What We’re Looking For

• Someone who enjoys interacting with customers and creating a positive experience.
• Strong attention to detail and accuracy.
• Confidence using office systems and completing data entry tasks.
• A team player who can also work independently.
• A proactive, can‑do attitude.

Why Leader

• Stable daytime hours that suit school‑friendly schedules
• Australia’s largest privately owned IT distributor
• Over 25 years of success in the Australian IT channel
• Family-owned, values-driven company
• National footprint with big growth ambitions
• Respectful, positive and high-performance culture