The Role

Key responsibilities will include:

* Managing reception desk
* Answering phones
* Greeting and assisting customers
* Drive innovation and efficiency of processes with the team
* Customer account receipting
* Applying customers payments to invoices
* Preparation of statements for customers
* Customer account reconciliations
* Solving customer issues

To be successful in this role you will have:

* Previous experience in a similar type role.
* You must have good computer literacy including Excel.
* Excellent verbal, written, negotiation and relationship building skills.
* A high level of attention to detail and numeric accuracy.
* Strong time management and multi-tasking abilities.
* A high level of accountability and ownership.
* A high level of initiative, pro-activeness and positive attitude.
* A great work ethic with a can-do attitude and a strong customer services focus.

Join one of Australia’s fastest-growing and most respected IT distributors

We’re on the hunt for an exceptional Senior System Administrator to join our team at Leader, a company that lives and breathes high performance, legendary customer service, and cutting-edge technology. As a mission-critical team member, you will be empowered to drive efficiency, innovation, and uptime across our internal systems and infrastructure.

Leader is Australia’s largest privately owned IT distributor. We are proudly SA company with headquarters in Franklin St, Adelaide.

This is not your average IT job. You’ll be responsible for maintaining and upgrading our computer systems and networks, ensuring their optimal performance. This includes installing server hardware and software, monitoring connectivity, and providing technical support to employees. You will also lead projects for AI, cybersecurity, automation, and cloud infrastructure—with one clear mission: to make our systems the fastest and most reliable in the industry, enabling our people and customers to thrive.

Key Responsibilities:

• Own the performance, uptime, and speed of internal systems and websites
• Administer and optimise infrastructure: VMWare/Hyper-V, Fortinet, Ubiquiti, Cisco, Veeam
• Implement and enforce internal SLA’s, IT ticketing systems, and system monitoring
• Design and test fast, reliable backup and disaster recovery systems
• Lead AI/ML & automation projects to improve operations (Power Automate, AI Sales Coach)
• Drive cyber security initiatives including testing, phishing prevention & pen testing
• Collaborate closely with our Head of Development and product teams on major tech projects
• Champion Microsoft certifications and continuous improvement
• Communicate clearly, respectfully, and positively with all team members

Qualifications/Experience:

• Proven experience as a System Administrator or Network Administrator
• Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred
• Strong knowledge of computer systems, networks, and security protocols
• VMWare \ Hyper V knowledge
• Fortinet experience
• Ubiquiti and Cisco switching experience
• Veeam backups experience
• Excellent problem-solving and troubleshooting skills
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• SQL experience would be advantage
• Sophos & 3CX experience would be advantage
• AI experience would be an advantage

Characteristics:

• Hard working and commitment to work to our team & customer requirements
• Strong written and verbal communication skills needed to interact with team and partners.
• Well organized with the ability to multitask and handle pressure situations.
• Team player with ability to work independently and learn quickly.
• Ability to work proficiently with minimal daily guidance.
• Excellent troubleshooting skills.
• Individuals focused on personal development.

You’ll Thrive Here If You…

• Believe in legendary customer service and ultra-fast execution
• Value discipline, integrity, and accountability
• Want to be part of a winning team where A Players support and challenge each other

Are committed to continuous improvement, personally and professionally

About us

Leader Computers is a leading provider of computer hardware, software and IT solutions. For over 20 years, we’ve been helping businesses of all sizes stay ahead of the technology curve. Our team of experts are dedicated to delivering exceptional customer service and providing innovative solutions that drive productivity and growth.

About the Role

Are you a reliable and motivated warehouse professional with a keen eye for detail and a strong work ethic? Leader Systems, a leading name in technology manufacturing and distribution, is looking for a skilled Warehouse Storeperson to join our energetic and multicultural team.
This is a hands-on role in a fast-paced warehouse environment, where your organisational skills, efficiency, and ability to communicate effectively will be key to ensuring smooth warehouse operations and timely deliveries.

Key Responsibilities:

• Packing & Despatch: Accurately pack, wrap, and label products for safe shipment.
• Shipping Coordination: Book pickups and manage deliveries using online despatch platforms such as StarTrack.
• Customer Service: Liaise professionally with customers regarding order and delivery status.
• Receiving Goods: Accept and log incoming stock with precision and attention to detail.
• Stock Management: Pick, store, and organise stock across the warehouse and factory efficiently.

What We’re Looking For

• Valid Forklift Licence (Preferred)
• Driver Licence (Preferred)
• Minimum 1 year warehouse experience
• Experience with StarTrack or similar freight systems
• Qualification in Logistics or Warehousing – Advantageous but not required

Key Attributes for Success:

• A strong team player with a positive and proactive attitude.
• Excellent time management and multitasking abilities.
• Physically fit and capable of performing manual handling tasks.
• Clear verbal and written communication skills.
• Strong commitment to safety and adherence to OH&S protocols.
• Dependable and punctual, with a “can-do” mindset.

What We Offer

• Job Stability: Full-time, long-term employment with career development opportunities.
• Great Work-Life Balance: Standard 38-hour work week with occasional overtime.
• Above-Award Pay: Competitive wages based on your experience and skills.
• Modern Facilities: Safe, clean, and well-equipped warehouse environment.
• Inclusive Culture: Be part of a diverse and supportive team that values your input.