About the Role

We’re looking for a high-performance operator to support and drive growth across our Unified Communications (UC) portfolio & assist in daily operational tasks.

This is not a traditional support role. You’ll on the frontline of sales, product, and partner engagement — assisting with ordering, transfers, pre-sales, quoting, deal-reg, licence renewals, and UC customer engagement.

You’ll work closely with Product Manager and Sales team to ensure we are the fastest, most competitive, and easiest distributor to do business with in UC solutions.

Key Responsibilities

Pre-Sales & Deal Execution

• Deliver fast, accurate quotes across UC solutions (hardware, licensing, bundled deals)
• Support Account Managers with deal structuring, pricing & margin optimisation
• Assist in positioning UC, VoIP, AV & collaboration solutions to partners
• Manage vendor deal registrations for Channel Partners
• Respond to sales & partner queries with urgency (<1 hour SLA target)

Licensing, Renewals & Pipeline

• Manage UC licence renewals (3CX, Yealink, Zulyts & more)
• Identify and drive renewal opportunities with the sales teams
• Maintain clean tracking of quotes, deals, and pipeline activity
• Ensure zero leakage across renewals and recurring revenue

Product & Operational Execution

• Support Product Manager on pricing, stock, ETA accuracy, and product data
• Maintain accurate web listings (pricing, images, descriptions)
• Assist with special orders, transfers, and stock planning
• Drive “stock-in always” mindset while reducing aged inventory

UC Growth & Commercial Impact

• Actively contribute to UC revenue and GP growth
• Support vendor promotions, campaigns, and channel activation
• Identify upsell opportunities (bundles: hardware + licensing + services)
• Work with sales teams to expand long-tail partner engagement

What You Bring

• Experience in IT distribution, reseller/MSP, telco, or UC/VoIP environment
• Strong commercial mindset — understands margin, pricing & deal structure
• High urgency — thrives in fast-paced quoting & sales environment
• Strong attention to detail and ability to manage multiple deals
• Exposure to UC technologies (3CX, SIP, VoIP, networking, AV) highly relevant

Why Join Leader?

• 100% Australian-owned, truly national — decisions are made locally, fast, and with deep understanding of the Australian channel. No red tape.
• One of Australia’s fastest-growing IT distributors — growth creates real opportunity. High performers move quickly into bigger roles, bigger categories, and higher earnings.
• Privately held and highly commercial — we back people who deliver. No corporate layers, no politics — just execution and results.
• High-performance environment — you’ll build real capability fast. We expect more, push hard, and develop people to become category experts.
• Massive channel reach — access to 17,000+ active partners (as of 2026) nationally and direct engagement with 74+ global vendors gives you unmatched exposure.
• Accelerated career development — hands-on learning across real deals, vendor programs, and live opportunities. Not theory — actual commercial experience.
• Broader platform exposure — work across UC, networking, AV, cloud and licensing. Build multi-vendor, multi-solution expertise that most roles never touch.
• Front-line access to a high-growth category — be part of a strategic UC business driving SIP, 3CX, MTR, AV and collaboration solutions nationally.

We are seeking a highly motivated and technically skilled UC Specialist to support the growth of our Unified Communications and Microsoft Teams Rooms (MTR) solutions business. This role combines technical delivery, pre-sales consulting, demonstrations, partner enablement, and customer training. The ideal candidate will be comfortable working with MSPs, resellers, and end customers across both technical and commercial discussions. Experience with platforms such as Microsoft Teams Rooms technologies is highly desirable.

Responsibilities:

• Design, configure, and support Microsoft Teams Rooms (MTR) and UC solutions.
• Assist partners and customers with deployment, troubleshooting, and best practices
• Conduct customer discovery sessions and recommend suitable UC solutions
• Prepare solution designs, bill of materials (BOMs), and technical recommendations
• Support the sales team with technical expertise during customer engagements
• Deliver product presentations, demonstrations, and proof-of-concept environments
• Perform remote and onsite commissioning of meeting room and collaboration solutions
• Run webinars, workshops, and certification sessions
• Work with vendors and distributors to resolve escalated technical issues
• Validate hardware compatibility, firmware, and network requirements
• Maintain up-to-date knowledge of new technologies and changes in the field.
• Communicate effectively with clients and colleagues to resolve technical issues.

Requirements:

• Previous experience in a UC, VoIP, networking, collaboration, or pre-sales engineering role.
• Experience with Microsoft Teams Rooms (MTR) deployments and support
• Strong understanding of Unified Communications and collaboration technologie
• Strong understanding of networking protocols and architecture (TCP/IP, DNS, DHCP, and firewalls)
• Strong Knowledge with Meeting Rooms / AV Solutions.
• Ability to present technical concepts to both technical and non-technical audiences
• Confident delivering live demos and training sessions
• Understanding of cloud communication technologies.
• Knowledge of security issues like encryption, authentication, and basic  firewall configuration
• Ability to adapt to new technologies and changes in the field.

Characteristics:

• Strong written and verbal communication skills needed to interact with team and partners.
• Well organized with the ability to multitask and handle pressure situations.
• Team player with ability to work independently and learn quickly.
• Ability to work proficiently with minimal daily guidance.
• Excellent troubleshooting skills.
• Individuals focused on personal development.

This is an excellent opportunity for someone looking to start a career in the VoIP industry. If you are passionate about technology and want to work in a fast-paced, dynamic environment, we encourage you to apply.

To apply, please submit your resume and a cover letter. We look forward to hearing from you!

• National Leader in IT Distribution – Be part of an award-winning, fast-growing company that’s shaping the IT landscape across Australia.
• Adelaide CBD Headquarters – Enjoy the perks of working in the CBD, just minutes from Central Markets, cafés, and city attractions.
• Supportive Team Culture – We value collaboration, respect, and positivity, making this a great place to grow personally and professionally.
• Proudly Family Owned & Operation 100% South Australian Company – With over 27 years of industry experience, we pride ourselves on being a local leader with a global impact.

• Build & Innovate – Help design and develop new software and websites that will support our growing IT distribution business.
• Maintain & Enhance – Support existing applications and websites by troubleshooting and implementing new features.
• Collaborate & Grow – Work closely with a passionate and supportive team, while also having the opportunity to tackle projects independently.

• Technical Skills – Exposure to C#, WinForms, ASP.NET (Webforms/MVC), and solid understanding of **MS SQL Server** (writing SQL queries, stored procedures).
• WinForms Experience – Minimum 2+ years of WinForms experience is required.
• ASP.NET Experience – Minimum 2+ years of ASP.NET experience is required.
• ASP.NET Framework Requirements – Experience in both ASP.NET Webforms and MVC is required.
• C# Experience – Minimum 2+ years of C# programming experience is required.
• SQL Server Proficiency – Ability to write complex SQL queries and stored procedures in MS SQL Server is essential.
• Front-End Skills – Basic understanding of HTML, CSS, JavaScript, JQuery is a plus!
• Problem Solvers – Strong analytical skills with the ability to troubleshoot and solve issues.
• Team Player – Collaborative mindset with a willingness to support and learn from others.
• Proactive Learners – Eager to grow your skills and expand your knowledge.
• Work Authorisation – Australian work rights are required for this position.
• Experience Requirements – Minimum of 3+ years of total software development experience is required.

• Experience or interest in **AI/ML** technologies.
• Familiarity with creating or utilizing APIs.
• Pivot Table Reports experience.
• Mobile or web services development knowledge.

About Us

Join Australia’s Fastest-Growing IT Distributor – Work with A-Players, Deliver A-Grade Results

Are you someone who thrives on responsibility, accountability, and delivering real results? Do you enjoy solving problems and working in a fast-paced, high-performance environment?

At Leader, we’re building a team of A-Players who don’t just meet expectations—they exceed them. As Australia’s largest privately owned IT distributor, we partner with global technology leaders including Microsoft, Lenovo, Ubiquiti, and more.

We’re currently seeking a motivated and technically skilled UC / VoIP Support Engineer to join our growing team at Leader & Breeze Connect. This is a fantastic opportunity to work with cutting-edge unified communications (UC) technologies, support exciting VoIP projects, and grow your career in a company that values development, positivity, and innovation.

About the Role

We are seeking a highly motivated UC / VoIP Support Engineer to join our growing team. The ideal candidate should have a strong understanding of VoIP and UC technologies and the ability to troubleshoot technical issues. The UC Support Engineer will be responsible for providing support to our clients, configuring, and maintaining PBX , and assisting with the implementation of new projects.

Key Responsibilities

• Troubleshoot and resolve tickets where an understanding of the SIP protocol, platform architecture, NBN, Network, and carriers is required.
• Provide technical support across various UC products, i.e., 3CX, Yealink, Fanvil, Grandstream, SNOM, Sennheiser, and Microsoft Teams.
• Install, configure, and maintain PBX systems.
• Provide Remote assistance to partners and onsite Techs.
• Assist with the Scoping & Implementation of new VoIP projects.
• Maintain up-to-date knowledge of new VoIP technologies and changes in the field.
• Communicate effectively with clients and colleagues to resolve technical issues.

Job Requirements:

• Desirable experience with one or more Wholesale Telco providers providing pre-sales advice to clients.
• Strong knowledge with 3CX or similar PBX platform.
• Strong understanding of networking protocols and architecture (TCP/IP, DNS, DHCP, and firewalls).
• Strong Knowledge of PBX systems, installation, configuration, and management.
• Knowledge of NBN technologies.
• Knowledge of Microsoft Teams Calling.
• Knowledge of VoIP protocols (SIP, H.323, RTP, and RTCP).
• Understanding of cloud communication technologies and how they are used in VoIP solutions.
• Knowledge of security issues and solutions related to VoIP (encryption, authentication, and firewall configuration).
• Ability to adapt to new technologies and changes in the field.

Characteristics:

• Strong written and verbal communication skills needed to interact with team and partners.
• Well organised with the ability to multitask and handle pressure situations.
• Team player with ability to work independently and learn quickly.
• Ability to work proficiently with minimal daily guidance.
• Excellent troubleshooting skills.
• Individuals focused on personal development.

Why Join Leader?

• Australia’s largest privately owned IT Distributor
• 25+ years of success in Australia’s IT channel
• Family owned and values orientated
• National footprint with strong growth, innovation, and leadership
• Culture of respect, positivity, and excellence
• Bonus programs for top performers
• Ongoing training and support for career progression
• Be part of the most dynamic team in IT distribution

This is an excellent opportunity for someone looking to start a career in the VoIP industry. If you are passionate about technology and want to work in a fast-paced, dynamic environment, we encourage you to apply.

About us

Leader Computers is a leading provider of computer hardware, software and IT solutions. For over 20 years, we’ve been helping businesses of all sizes stay ahead of the technology curve. Our team of experts are dedicated to delivering exceptional customer service and providing innovative solutions that drive productivity and growth.

About the Role

Are you a reliable and motivated warehouse professional with a keen eye for detail and a strong work ethic? Leader Systems, a leading name in technology manufacturing and distribution, is looking for a skilled Warehouse Storeperson to join our energetic and multicultural team.
This is a hands-on role in a fast-paced warehouse environment, where your organisational skills, efficiency, and ability to communicate effectively will be key to ensuring smooth warehouse operations and timely deliveries.

Key Responsibilities:

• Packing & Despatch: Accurately pack, wrap, and label products for safe shipment.
• Shipping Coordination: Book pickups and manage deliveries using online despatch platforms such as StarTrack.
• Customer Service: Liaise professionally with customers regarding order and delivery status.
• Receiving Goods: Accept and log incoming stock with precision and attention to detail.
• Stock Management: Pick, store, and organise stock across the warehouse and factory efficiently.

What We’re Looking For

• Valid Forklift Licence (Preferred)
• Driver Licence (Preferred)
• Minimum 1 year warehouse experience
• Experience with StarTrack or similar freight systems
• Qualification in Logistics or Warehousing – Advantageous but not required

Key Attributes for Success:

• A strong team player with a positive and proactive attitude.
• Excellent time management and multitasking abilities.
• Physically fit and capable of performing manual handling tasks.
• Clear verbal and written communication skills.
• Strong commitment to safety and adherence to OH&S protocols.
• Dependable and punctual, with a “can-do” mindset.

What We Offer

• Job Stability: Full-time, long-term employment with career development opportunities.
• Great Work-Life Balance: Standard 38-hour work week with occasional overtime.
• Above-Award Pay: Competitive wages based on your experience and skills.
• Modern Facilities: Safe, clean, and well-equipped warehouse environment.
• Inclusive Culture: Be part of a diverse and supportive team that values your input.

Join one of Australia’s fastest-growing and most respected IT distributors

We’re on the hunt for an exceptional Senior System Administrator to join our team at Leader, a company that lives and breathes high performance, legendary customer service, and cutting-edge technology. As a mission-critical team member, you will be empowered to drive efficiency, innovation, and uptime across our internal systems and infrastructure.

Leader is Australia’s largest privately owned IT distributor. We are proudly SA company with headquarters in Franklin St, Adelaide.

This is not your average IT job. You’ll be responsible for maintaining and upgrading our computer systems and networks, ensuring their optimal performance. This includes installing server hardware and software, monitoring connectivity, and providing technical support to employees. You will also lead projects for AI, cybersecurity, automation, and cloud infrastructure—with one clear mission: to make our systems the fastest and most reliable in the industry, enabling our people and customers to thrive.

Key Responsibilities:

• Own the performance, uptime, and speed of internal systems and websites
• Administer and optimise infrastructure: VMWare/Hyper-V, Fortinet, Ubiquiti, Cisco, Veeam
• Implement and enforce internal SLA’s, IT ticketing systems, and system monitoring
• Design and test fast, reliable backup and disaster recovery systems
• Lead AI/ML & automation projects to improve operations (Power Automate, AI Sales Coach)
• Drive cyber security initiatives including testing, phishing prevention & pen testing
• Collaborate closely with our Head of Development and product teams on major tech projects
• Champion Microsoft certifications and continuous improvement
• Communicate clearly, respectfully, and positively with all team members

Qualifications/Experience:

• Proven experience as a System Administrator or Network Administrator
• Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred
• Strong knowledge of computer systems, networks, and security protocols
• VMWare \ Hyper V knowledge
• Fortinet experience
• Ubiquiti and Cisco switching experience
• Veeam backups experience
• Excellent problem-solving and troubleshooting skills
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• SQL experience would be advantage
• Sophos & 3CX experience would be advantage
• AI experience would be an advantage

Characteristics:

• Hard working and commitment to work to our team & customer requirements
• Strong written and verbal communication skills needed to interact with team and partners.
• Well organized with the ability to multitask and handle pressure situations.
• Team player with ability to work independently and learn quickly.
• Ability to work proficiently with minimal daily guidance.
• Excellent troubleshooting skills.
• Individuals focused on personal development.

You’ll Thrive Here If You…

• Believe in legendary customer service and ultra-fast execution
• Value discipline, integrity, and accountability
• Want to be part of a winning team where A Players support and challenge each other

Are committed to continuous improvement, personally and professionally

The Role

Key responsibilities will include:

* Managing reception desk
* Answering phones
* Greeting and assisting customers
* Drive innovation and efficiency of processes with the team
* Customer account receipting
* Applying customers payments to invoices
* Preparation of statements for customers
* Customer account reconciliations
* Solving customer issues

To be successful in this role you will have:

* Previous experience in a similar type role.
* You must have good computer literacy including Excel.
* Excellent verbal, written, negotiation and relationship building skills.
* A high level of attention to detail and numeric accuracy.
* Strong time management and multi-tasking abilities.
* A high level of accountability and ownership.
* A high level of initiative, pro-activeness and positive attitude.
* A great work ethic with a can-do attitude and a strong customer services focus.