Location: On-site | Salisbury, QLD
Hours: Monday – Friday | 9:00 AM – 5:30 PM
Job Type: Casual – with the potential to work full-time hours
Schedule: 5 days per week, Monday – Friday

About Us

Leader Computers is a leading provider of computer hardware, software and IT solutions. For more than 30 years, we’ve been helping businesses of all sizes stay ahead in a constantly evolving technology landscape.

Our people are at the heart of what we do. We’re passionate about delivering exceptional customer service, providing innovative technology solutions and creating a workplace where our teams can learn, contribute and succeed.

Are you reliable, hands-on and ready to be part of a great team

We’re looking for motivated Warehouse Store Persons to join our team. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, takes pride in getting the job done right and wants to contribute to a positive and supportive team culture.

As a Warehouse Store Person, you’ll play an important role in ensuring our customers receive their orders accurately and on time, while helping keep our warehouse running safely and efficiently.

What You’ll Be Doing

Your day-to-day responsibilities will include:

• Picking, scanning and packing customer orders
• Receiving, checking and storing incoming goods
• Replenishing warehouse stock locations
• Preparing shipping documentation and labels
• Operating forklifts and safely moving stock throughout the warehouse
• Assisting with stock replenishment and regular stocktakes
• Maintaining a clean, safe and organised warehouse environment
• Working closely with the wider team to ensure warehouse operations run smoothly

 

What We’re Looking For

We’re looking for someone who brings a positive attitude, a strong work ethic and a genuine team spirit.

You’ll ideally have:

• A current forklift licence – essential
• Previous warehouse, pick and pack experience – desirable
• Strong attention to detail and a commitment to accuracy
• Basic computer skills and confidence using scanners and warehouse systems
• Excellent written and verbal communication skills
• The ability to work independently while also being a great team player
• A positive, reliable and can-do attitude
• A willingness to pitch in, support your teammates and get the job done
• A genuine willingness to learn new processes, systems and ways of working / improving
• A strong commitment to workplace health and safety

 

Why Join Us

We believe great warehouses are built by great people.

You’ll be joining a team where everyone plays a part, where supporting one another matters, and where there are opportunities to learn, develop and grow.

If you’re someone who enjoys being hands-on, takes pride in your work and wants to be part of a team that works together to achieve great results, we’d love to hear from you!

How to Apply

If this sounds like the role you’ve been looking for, click APPLY and submit your resume, outlining why you believe you’re the right candidate for this role.

You must be an Australian citizen or permanent resident to apply.

LEADER is an inclusive employer and welcomes diversity and inclusion in all its forms.

This position is subject to personality testing, an A Player Agreement, reference checks and a thorough recruitment process.

 

LEADER | Adelaide, SA | Full-time, Onsite | Cloud / IT Distribution`

About LEADER 

LEADER is one of Australia’s leading trade-only IT distributors, partnering with thousands of reseller businesses across ANZ. Our Cloud business unit is one of our fastest-growing — helping partners build profitable, recurring-revenue cloud practices across Microsoft and a broad portfolio of leading software and ai solutions.

 

Love tech? Love sales? Build your career with us. 

We’re looking for an energetic and motivated Product Manager to join our growing team. If you’re passionate about technology, enjoy working with people, and love turning opportunities into results, this could be the perfect next step in your career.

You’ll work with some of the world’s leading technology brands, partner with our sales team to drive growth, and play a key role in bringing exciting products to market.

What You’ll Be Doing 

• Manage a portfolio of leading technology products and brands.

• Support our sales team with product knowledge, pricing, and promotions.

• Build strong relationships with vendors, stakeholders and customers.

• Identify new sales opportunities and help grow the business.

• Analyse sales trends and market opportunities.

• Help plan product launches, promotions, and campaigns.

• Deliver product training and become the go-to expert for your portfolio.

What You’ll Bring 

• A passion for technology and sales.

• Strong communication and relationship-building skills.

• A positive attitude and a willingness to learn.

• Great organisation and problem-solving skills.

• A proactive, solution mindset and a drive to achieve results.

• Experience in sales, marketing, technology, retail, IT, or customer service is a bonus—but your attitude, drive & will is what matters most.

Key responsibilities  

• Grow your product portfolio – Manage and grow a range of leading technology solutions while helping introduce new products to the market.

• Build strong vendor relationships – Work closely with technology vendors to plan promotions, programs, and opportunities that drive sales and growth.

• Create smart product bundles – Combine products into solutions that deliver more value for our partners and customers.

• Support sales and marketing – Collaborate with the sales and marketing teams to launch campaigns, promote products, and generate new business.

• Become the product expert – Help train and support our sales team and reseller partners with product knowledge, tools, and resources.

• Track results – Monitor sales performance, identify trends, and share insights to help grow the business.

 

Opportunity | Benefits 

• Regular Lunch & Learns – Continue developing your knowledge through team sessions and industry insights.

• Vendor expos, conferences, and industry events – Gain exposure to leading technology brands and connect with industry experts.

• National opportunities – Collaborate with teams across Australia and enjoy opportunities for interstate travel.

• Work with leading technology solutions – Build your skills with exposure to global technology platforms and ongoing certification opportunities.

• Invest in your growth – Benefit from paid training, certifications, structured coaching, and regular career conversations.

• Great employee benefits – Enjoy attractive incentives, exclusive staff pricing across 10,000+ IT products, and genuine career development opportunities.

• Supportive team culture – Join a collaborative environment where achievements are recognised and success is celebrated.

Why You’ll Love Working with Us 

• 🚀 Career development and genuine growth opportunities.

• 🎓 Ongoing training and development to help you build your skills and career.

• 💻 Work with some of the biggest technology brands in the world.

• 🤝 A supportive team that celebrates success.

• 🎉 A fun, fast-paced workplace where no two days are the same.

• 💰 Access to salary sacrifice options.

• 📍 Adelaide-based role with a leading Australian technology distributor.

If you’re ambitious, love technology, have a proactive mindset, and want to build a career where you can learn, grow, and make an impact, we’d love to hear from you.

 

Ready to go:  

If this sounds like the role you’ve been seeking, please click APPLY and submit your resume along with a cover letter outlining why you are the right candidate for this role.

You must be an Australian citizen or permanent resident to apply. LEADER is an inclusive employer and welcomes diversity and inclusion in all its forms.

This position is subject to personality criteria testing, an A Player Agreement, reference checks, and a thorough recruitment process.

Please complete your research: https://web.leadersystems.com.au/

The Opportunity  

Join a fast-growing national organisation at LEADER. We are an Australian-owned business where decisions are made locally and efficiently, backed by a strong understanding of the Australian channel. 

This is a high-impact sales role focused on both winning new business and expanding existing enterprise accounts. It is an opportunity designed for a true hunter — someone driven by success, energised by new conversations, and motivated by uncovering new opportunities. 

In this role, you will play a key part in aggressively growing Ubiquiti’s footprint across Enterprise Networking, Surveillance, and Access Control through strategic channel partner recruitment, activation, and development. 

What you’ll bring: 

You are a driven and commercially minded sales professional with a true hunter mentality — someone who thrives on generating new leads, building strong pipelines, and creating momentum through proactive business development. 

Highly organised and energised by challenges, you can confidently manage multiple active partner opportunities simultaneously while maintaining a strong focus on results. You are a compelling communicator, comfortable engaging with customers both over the phone and in person, with the ability to clearly articulate value and build strong relationships. 

Deeply competitive and motivated to succeed, you continuously build your understanding of the market, competitors, and how to position winning solutions. You are self-driven, autonomous, and consistently deliver outcomes in fast-paced environments. 

In addition, you bring strong communication, presentation, analytical, and problem-solving skills, with the ability to simplify technical concepts into clear and practical solutions. You also have demonstrated experience acquiring new customers through networking, calls, meetings, and industry events, along with a solid understanding of the IT industry and channel landscape. 

Key Responsibilities: 

Partner Acquisition & Pipeline Growth 

• Recruit a minimum of 30 new active reseller/integrator partners per month across target verticals.  

• Conduct 30–50 outbound calls per day to prospect, qualify, and convert new channel partners.  

• Maintain a dynamic, well-managed pipeline of prospects at all times, always knowing your next 10 conversations.  

• Identify and target system integrators, IT resellers, and AV/security installers who are not yet transacting.  

• Develop and execute territory attack plans focused on Enterprise Networking, Surveillance, and Access Control.  

• Rigorously track all prospecting activity, touchpoints, and conversion rates.  

 

In-House Market Share Growth 

• Drive greater wallet share within new partners by identifying barriers preventing them from moving to Ubiquiti if they currently sell competing brands.  

• Work closely with the local sales team and branch managers to drive significant growth.  

• Conduct business reviews with new partners to identify displacement and co-sell opportunities.  

• Position Ubiquiti full-stack and campus solutions as the brand of choice. 

• Identify competitive positioning and key strengths of competing brands, and develop targeted displacement strategies.  

• Collaborate with technical pre-sales teams to deliver solution-led value propositions that win business.  

Relationship & Territory Management 

• Become the trusted point of contact for partners by handling requests quickly, driving action, and making the process easy for the partner.  

• Maintain a structured cadence of calls, meetings, and site visits with top-tier and high-potential partners.  

• Represent Ubiquiti at industry events, expos, and partner days.  

• Escalate partner issues promptly and take ownership of resolutions so partners always feel supported and heard.  

• Collaborate cross-functionally with marketing, technical support, and product teams.  

Preferred Experience: 

• Proven B2B sales experience, with a track record of exceeding new business targets.  

• Experience in one or more of the following: enterprise networking, wireless, security & firewalls, IP surveillance, or access control.  

• Familiarity with leading brands in the ecosystem, including:  

• Networking & wireless: Ubiquiti, Cisco, Aruba, HPE, Ruckus.  

• Security & firewalls: Fortinet, Palo Alto, SonicWall, WatchGuard.  

• Surveillance: Hikvision, Dahua, Axis, Bosch, Milestone, Genetec.  

• Access control: Salto, 2N, Suprema, HID, Gallagher, ICT.  

• Experience working with distributors, MSPs, or IT resellers.  

• Ideal background: electrical wholesaler.  

Benefits: 

• Competitive base salary with commission potential 

• Clear career progression opportunities within a fast-growing national business 

• Ongoing training, professional development, and leadership pathways to support your long-term success 

• The opportunity to work with industry-leading vendors and cutting-edge enterprise technologies 

• Exposure to innovative networking and security solutions across Enterprise Networking, Surveillance, and Access Control 

• Opportunities to attend industry events, conferences, and partner engagements 

• A dynamic and growth-focused environment where high performance is recognised and rewarded 

The Opportunity  

Join a fast-growing national organisation at LEADER. We are an Australian-owned business where decisions are made locally and efficiently, backed by a strong understanding of the Australian channel. 

This is a high-impact sales role focused on both winning new business and expanding existing enterprise accounts. It is an opportunity designed for a true hunter — someone driven by success, energised by new conversations, and motivated by uncovering new opportunities. 

In this role, you will play a key part in aggressively growing Ubiquiti’s footprint across Enterprise Networking, Surveillance, and Access Control through strategic channel partner recruitment, activation, and development. 

What you’ll bring: 

You are a driven and commercially minded sales professional with a true hunter mentality — someone who thrives on generating new leads, building strong pipelines, and creating momentum through proactive business development. 

Highly organised and energised by challenges, you can confidently manage multiple active partner opportunities simultaneously while maintaining a strong focus on results. You are a compelling communicator, comfortable engaging with customers both over the phone and in person, with the ability to clearly articulate value and build strong relationships. 

Deeply competitive and motivated to succeed, you continuously build your understanding of the market, competitors, and how to position winning solutions. You are self-driven, autonomous, and consistently deliver outcomes in fast-paced environments. 

In addition, you bring strong communication, presentation, analytical, and problem-solving skills, with the ability to simplify technical concepts into clear and practical solutions. You also have demonstrated experience acquiring new customers through networking, calls, meetings, and industry events, along with a solid understanding of the IT industry and channel landscape. 

Key Responsibilities: 

Partner Acquisition & Pipeline Growth 

• Recruit a minimum of 30 new active reseller/integrator partners per month across target verticals.  

• Conduct 30–50 outbound calls per day to prospect, qualify, and convert new channel partners.  

• Maintain a dynamic, well-managed pipeline of prospects at all times, always knowing your next 10 conversations.  

• Identify and target system integrators, IT resellers, and AV/security installers who are not yet transacting.  

• Develop and execute territory attack plans focused on Enterprise Networking, Surveillance, and Access Control.  

• Rigorously track all prospecting activity, touchpoints, and conversion rates.  

 

In-House Market Share Growth 

• Drive greater wallet share within new partners by identifying barriers preventing them from moving to Ubiquiti if they currently sell competing brands.  

• Work closely with the local sales team and branch managers to drive significant growth.  

• Conduct business reviews with new partners to identify displacement and co-sell opportunities.  

• Position Ubiquiti full-stack and campus solutions as the brand of choice. 

• Identify competitive positioning and key strengths of competing brands, and develop targeted displacement strategies.  

• Collaborate with technical pre-sales teams to deliver solution-led value propositions that win business.  

Relationship & Territory Management 

• Become the trusted point of contact for partners by handling requests quickly, driving action, and making the process easy for the partner.  

• Maintain a structured cadence of calls, meetings, and site visits with top-tier and high-potential partners.  

• Represent Ubiquiti at industry events, expos, and partner days.  

• Escalate partner issues promptly and take ownership of resolutions so partners always feel supported and heard.  

• Collaborate cross-functionally with marketing, technical support, and product teams.  

Preferred Experience: 

• Proven B2B sales experience, with a track record of exceeding new business targets.  

• Experience in one or more of the following: enterprise networking, wireless, security & firewalls, IP surveillance, or access control.  

• Familiarity with leading brands in the ecosystem, including:  

• Networking & wireless: Ubiquiti, Cisco, Aruba, HPE, Ruckus.  

• Security & firewalls: Fortinet, Palo Alto, SonicWall, WatchGuard.  

• Surveillance: Hikvision, Dahua, Axis, Bosch, Milestone, Genetec.  

• Access control: Salto, 2N, Suprema, HID, Gallagher, ICT.  

• Experience working with distributors, MSPs, or IT resellers.  

• Ideal background: electrical wholesaler.  

Benefits: 

• Competitive base salary with commission potential 

• Clear career progression opportunities within a fast-growing national business 

• Ongoing training, professional development, and leadership pathways to support your long-term success 

• The opportunity to work with industry-leading vendors and cutting-edge enterprise technologies 

• Exposure to innovative networking and security solutions across Enterprise Networking, Surveillance, and Access Control 

• Opportunities to attend industry events, conferences, and partner engagements 

• A dynamic and growth-focused environment where high performance is recognised and rewarded 

We are seeking a highly motivated and technically skilled UC Specialist to support the growth of our Unified Communications and Microsoft Teams Rooms (MTR) solutions business. This role combines technical delivery, pre-sales consulting, demonstrations, partner enablement, and customer training. The ideal candidate will be comfortable working with MSPs, resellers, and end customers across both technical and commercial discussions. Experience with platforms such as Microsoft Teams Rooms technologies is highly desirable.

 

Responsibilities:

• Design, configure, and support Microsoft Teams Rooms (MTR) and UC solutions.
• Assist partners and customers with deployment, troubleshooting, and best practices
• Conduct customer discovery sessions and recommend suitable UC solutions
• Prepare solution designs, bill of materials (BOMs), and technical recommendations
• Support the sales team with technical expertise during customer engagements
• Deliver product presentations, demonstrations, and proof-of-concept environments
• Perform remote and onsite commissioning of meeting room and collaboration solutions
• Run webinars, workshops, and certification sessions
• Work with vendors and distributors to resolve escalated technical issues
• Validate hardware compatibility, firmware, and network requirements
• Maintain up-to-date knowledge of new technologies and changes in the field.
• Communicate effectively with clients and colleagues to resolve technical issues.

 

Requirements:

• Previous experience in a UC, VoIP, networking, collaboration, or pre-sales engineering role.
• Experience with Microsoft Teams Rooms (MTR) deployments and support
• Strong understanding of Unified Communications and collaboration technologie
• Strong understanding of networking protocols and architecture (TCP/IP, DNS, DHCP, and firewalls)
• Strong Knowledge with Meeting Rooms / AV Solutions.
• Ability to present technical concepts to both technical and non-technical audiences
• Confident delivering live demos and training sessions
• Understanding of cloud communication technologies.
• Knowledge of security issues like encryption, authentication, and basic  firewall configuration
• Ability to adapt to new technologies and changes in the field.

 

Characteristics:

• Strong written and verbal communication skills needed to interact with team and partners.
• Well organized with the ability to multitask and handle pressure situations.
• Team player with ability to work independently and learn quickly.
• Ability to work proficiently with minimal daily guidance.
• Excellent troubleshooting skills.
• Individuals focused on personal development.

 

This is an excellent opportunity for someone looking to start a career in the VoIP industry. If you are passionate about technology and want to work in a fast-paced, dynamic environment, we encourage you to apply.

 

To apply, please submit your resume and a cover letter. We look forward to hearing from you!

• National Leader in IT Distribution – Be part of an award-winning, fast-growing company that’s shaping the IT landscape across Australia.
• Adelaide CBD Headquarters – Enjoy the perks of working in the CBD, just minutes from Central Markets, cafés, and city attractions.
• Supportive Team Culture – We value collaboration, respect, and positivity, making this a great place to grow personally and professionally.
• Proudly Family Owned & Operation 100% South Australian Company – With over 27 years of industry experience, we pride ourselves on being a local leader with a global impact.

• Build & Innovate – Help design and develop new software and websites that will support our growing IT distribution business.
• Maintain & Enhance – Support existing applications and websites by troubleshooting and implementing new features.
• Collaborate & Grow – Work closely with a passionate and supportive team, while also having the opportunity to tackle projects independently.

• Technical Skills – Exposure to C#, WinForms, ASP.NET (Webforms/MVC), and solid understanding of **MS SQL Server** (writing SQL queries, stored procedures).
• WinForms Experience – Minimum 2+ years of WinForms experience is required.
• ASP.NET Experience – Minimum 2+ years of ASP.NET experience is required.
• ASP.NET Framework Requirements – Experience in both ASP.NET Webforms and MVC is required.
• C# Experience – Minimum 2+ years of C# programming experience is required.
• SQL Server Proficiency – Ability to write complex SQL queries and stored procedures in MS SQL Server is essential.
• Front-End Skills – Basic understanding of HTML, CSS, JavaScript, JQuery is a plus!
• Problem Solvers – Strong analytical skills with the ability to troubleshoot and solve issues.
• Team Player – Collaborative mindset with a willingness to support and learn from others.
• Proactive Learners – Eager to grow your skills and expand your knowledge.
• Work Authorisation – Australian work rights are required for this position.
• Experience Requirements – Minimum of 3+ years of total software development experience is required.

• Experience or interest in **AI/ML** technologies.
• Familiarity with creating or utilizing APIs.
• Pivot Table Reports experience.
• Mobile or web services development knowledge.

About Us

Join Australia’s Fastest-Growing IT Distributor – Work with A-Players, Deliver A-Grade Results

Are you someone who thrives on responsibility, accountability, and delivering real results? Do you enjoy solving problems and working in a fast-paced, high-performance environment?

At Leader, we’re building a team of A-Players who don’t just meet expectations—they exceed them. As Australia’s largest privately owned IT distributor, we partner with global technology leaders including Microsoft, Lenovo, Ubiquiti, and more.

We’re currently seeking a motivated and technically skilled UC / VoIP Support Engineer to join our growing team at Leader & Breeze Connect. This is a fantastic opportunity to work with cutting-edge unified communications (UC) technologies, support exciting VoIP projects, and grow your career in a company that values development, positivity, and innovation.

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About the Role

We are seeking a highly motivated UC / VoIP Support Engineer to join our growing team. The ideal candidate should have a strong understanding of VoIP and UC technologies and the ability to troubleshoot technical issues. The UC Support Engineer will be responsible for providing support to our clients, configuring, and maintaining PBX , and assisting with the implementation of new projects.

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Key Responsibilities

• Troubleshoot and resolve tickets where an understanding of the SIP protocol, platform architecture, NBN, Network, and carriers is required.
• Provide technical support across various UC products, i.e., 3CX, Yealink, Fanvil, Grandstream, SNOM, Sennheiser, and Microsoft Teams.
• Install, configure, and maintain PBX systems.
• Provide Remote assistance to partners and onsite Techs.
• Assist with the Scoping & Implementation of new VoIP projects.
• Maintain up-to-date knowledge of new VoIP technologies and changes in the field.
• Communicate effectively with clients and colleagues to resolve technical issues.

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Job Requirements:

• Desirable experience with one or more Wholesale Telco providers providing pre-sales advice to clients.
• Strong knowledge with 3CX or similar PBX platform.
• Strong understanding of networking protocols and architecture (TCP/IP, DNS, DHCP, and firewalls).
• Strong Knowledge of PBX systems, installation, configuration, and management.
• Knowledge of NBN technologies.
• Knowledge of Microsoft Teams Calling.
• Knowledge of VoIP protocols (SIP, H.323, RTP, and RTCP).
• Understanding of cloud communication technologies and how they are used in VoIP solutions.
• Knowledge of security issues and solutions related to VoIP (encryption, authentication, and firewall configuration).
• Ability to adapt to new technologies and changes in the field.

Characteristics:

• Strong written and verbal communication skills needed to interact with team and partners.
• Well organised with the ability to multitask and handle pressure situations.
• Team player with ability to work independently and learn quickly.
• Ability to work proficiently with minimal daily guidance.
• Excellent troubleshooting skills.
• Individuals focused on personal development.

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Why Join Leader?

• Australia’s largest privately owned IT Distributor
• 25+ years of success in Australia’s IT channel
• Family owned and values orientated
• National footprint with strong growth, innovation, and leadership
• Culture of respect, positivity, and excellence
• Bonus programs for top performers
• Ongoing training and support for career progression
• Be part of the most dynamic team in IT distribution

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This is an excellent opportunity for someone looking to start a career in the VoIP industry. If you are passionate about technology and want to work in a fast-paced, dynamic environment, we encourage you to apply.

About us

Leader Computers is a leading provider of computer hardware, software and IT solutions. For over 20 years, we’ve been helping businesses of all sizes stay ahead of the technology curve. Our team of experts are dedicated to delivering exceptional customer service and providing innovative solutions that drive productivity and growth.

 

About the Role

Are you a reliable and motivated warehouse professional with a keen eye for detail and a strong work ethic? Leader Systems, a leading name in technology manufacturing and distribution, is looking for a skilled Warehouse Storeperson to join our energetic and multicultural team.
This is a hands-on role in a fast-paced warehouse environment, where your organisational skills, efficiency, and ability to communicate effectively will be key to ensuring smooth warehouse operations and timely deliveries.

 

Key Responsibilities:

• Packing & Despatch: Accurately pack, wrap, and label products for safe shipment.
• Shipping Coordination: Book pickups and manage deliveries using online despatch platforms such as StarTrack.
• Customer Service: Liaise professionally with customers regarding order and delivery status.
• Receiving Goods: Accept and log incoming stock with precision and attention to detail.
• Stock Management: Pick, store, and organise stock across the warehouse and factory efficiently.

 

What We’re Looking For

• Valid Forklift Licence (Preferred)
• Driver Licence (Preferred)
• Minimum 1 year warehouse experience
• Experience with StarTrack or similar freight systems
• Qualification in Logistics or Warehousing – Advantageous but not required

 

Key Attributes for Success:

• A strong team player with a positive and proactive attitude.
• Excellent time management and multitasking abilities.
• Physically fit and capable of performing manual handling tasks.
• Clear verbal and written communication skills.
• Strong commitment to safety and adherence to OH&S protocols.
• Dependable and punctual, with a “can-do” mindset.

 

What We Offer

• Job Stability: Full-time, long-term employment with career development opportunities.
• Great Work-Life Balance: Standard 38-hour work week with occasional overtime.
• Above-Award Pay: Competitive wages based on your experience and skills.
• Modern Facilities: Safe, clean, and well-equipped warehouse environment.
• Inclusive Culture: Be part of a diverse and supportive team that values your input.

Join one of Australia’s fastest-growing and most respected IT distributors

We’re on the hunt for an exceptional Senior System Administrator to join our team at Leader, a company that lives and breathes high performance, legendary customer service, and cutting-edge technology. As a mission-critical team member, you will be empowered to drive efficiency, innovation, and uptime across our internal systems and infrastructure.

Leader is Australia’s largest privately owned IT distributor. We are proudly SA company with headquarters in Franklin St, Adelaide.

This is not your average IT job. You’ll be responsible for maintaining and upgrading our computer systems and networks, ensuring their optimal performance. This includes installing server hardware and software, monitoring connectivity, and providing technical support to employees. You will also lead projects for AI, cybersecurity, automation, and cloud infrastructure—with one clear mission: to make our systems the fastest and most reliable in the industry, enabling our people and customers to thrive.

Key Responsibilities:

• Own the performance, uptime, and speed of internal systems and websites
• Administer and optimise infrastructure: VMWare/Hyper-V, Fortinet, Ubiquiti, Cisco, Veeam
• Implement and enforce internal SLA’s, IT ticketing systems, and system monitoring
• Design and test fast, reliable backup and disaster recovery systems
• Lead AI/ML & automation projects to improve operations (Power Automate, AI Sales Coach)
• Drive cyber security initiatives including testing, phishing prevention & pen testing
• Collaborate closely with our Head of Development and product teams on major tech projects
• Champion Microsoft certifications and continuous improvement
• Communicate clearly, respectfully, and positively with all team members

Qualifications/Experience:

• Proven experience as a System Administrator or Network Administrator
• Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred
• Strong knowledge of computer systems, networks, and security protocols
• VMWare \ Hyper V knowledge
• Fortinet experience
• Ubiquiti and Cisco switching experience
• Veeam backups experience
• Excellent problem-solving and troubleshooting skills
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• SQL experience would be advantage
• Sophos & 3CX experience would be advantage
• AI experience would be an advantage

Characteristics:

• Hard working and commitment to work to our team & customer requirements
• Strong written and verbal communication skills needed to interact with team and partners.
• Well organized with the ability to multitask and handle pressure situations.
• Team player with ability to work independently and learn quickly.
• Ability to work proficiently with minimal daily guidance.
• Excellent troubleshooting skills.
• Individuals focused on personal development.

You’ll Thrive Here If You…

• Believe in legendary customer service and ultra-fast execution
• Value discipline, integrity, and accountability
• Want to be part of a winning team where A Players support and challenge each other

 

Are committed to continuous improvement, personally and professionally

The Role

Key responsibilities will include:

* Managing reception desk
* Answering phones
* Greeting and assisting customers
* Drive innovation and efficiency of processes with the team
* Customer account receipting
* Applying customers payments to invoices
* Preparation of statements for customers
* Customer account reconciliations
* Solving customer issues

To be successful in this role you will have:

* Previous experience in a similar type role.
* You must have good computer literacy including Excel.
* Excellent verbal, written, negotiation and relationship building skills.
* A high level of attention to detail and numeric accuracy.
* Strong time management and multi-tasking abilities.
* A high level of accountability and ownership.
* A high level of initiative, pro-activeness and positive attitude.
* A great work ethic with a can-do attitude and a strong customer services focus.